If you are reading this, then you have probably made up your mind about canceling your Curology subscription. Don’t worry, it happens to the best of us. Whether you are unsatisfied with the service or need to cut back on expenses, canceling your subscription is easier than you think. In this article, we will guide you through the steps to cancel your Curology subscription and answer some of the most frequently asked questions. Let’s get started.
How to cancel your Curology subscription?
Canceling your Curology subscription is easy and straightforward. All you need to do is follow these simple steps:
- Login to your Curology account on their website or mobile app.
- Click on the ‘Account’ button located in the top right corner of the page.
- Scroll down to ‘Subscription Information’ and click on ‘Cancel Subscription.’
- You will be prompted to answer a brief questionnaire about why you are canceling your subscription. Fill it out and click on ‘Submit.’
- Confirm your cancellation by clicking on the ‘Cancel Subscription’ button.
- You will receive an email confirmation of your cancellation.
If you have any trouble canceling your subscription, you can contact Curology’s customer service for assistance.
What happens after I cancel my Curology subscription?
After canceling your Curology subscription, you will no longer receive new shipments of their products. You will not be charged any further fees, and you will lose access to your Curology account, including your customized skincare formula and any past order history. If you decide to rejoin Curology in the future, you will need to create a new account and retake their assessment quiz.
How do I return Curology products?
If you have recently received a shipment of Curology products and want to return them, you must contact their customer service within 30 days of delivery. They will provide you with a return shipping label and instructions for returning the products. Curology will issue a full refund for any unopened and unused products that are returned within this time frame.
Can I pause my Curology subscription instead of canceling it?
Currently, Curology does not offer the option to pause or temporarily suspend subscriptions. If you need to take a break from using their products, you will need to cancel your subscription and then rejoin at a later date.
What if I signed up for a free trial?
If you signed up for a free trial of Curology and wish to cancel your subscription, you must do so before the trial period ends. If you do not cancel before the end of the trial period, you will automatically be charged for a full month’s subscription. To cancel your free trial, follow the same steps outlined above.
Can I cancel my Curology subscription by phone?
Curology’s customer service team is available by phone, but they do not accept cancellation requests over the phone. To cancel your subscription, you must do so online through your account settings or by contacting their customer service via email.
What if I have already been charged for the next month’s subscription?
If you have already been charged for the next month’s subscription before canceling, you will not be able to receive a refund for that payment. However, you can still cancel your subscription to prevent any further charges from occurring.
Can I cancel my Curology subscription at any time?
Yes, you can cancel your Curology subscription at any time without penalty. However, if you cancel in the middle of a subscription period, you will not receive a refund for any remaining time on that period. Your cancellation will take effect at the end of your current billing cycle.
Conclusion
Canceling your Curology subscription is easy and straightforward. Simply follow the steps outlined above, and you will be on your way to saying goodbye to Curology. If you have any questions or concerns, you can contact their customer service for assistance. We hope this article has been helpful, and we wish you the best of luck with your skincare journey.
Frequently Asked Questions:
- How do I cancel my Curology subscription?
- What happens after I cancel my Curology subscription?
- How do I return Curology products?
- Can I pause my Curology subscription instead of canceling it?
- What if I signed up for a free trial?
- Can I cancel my Curology subscription by phone?
- What if I have already been charged for the next month’s subscription?
- Can I cancel my Curology subscription at any time?
Answers:
- To cancel your Curology subscription, log in to your account online or through their mobile app and follow the cancellation prompts.
- After canceling your Curology subscription, you will no longer receive new shipments of their products and will lose access to your account.
- If you want to return Curology products, contact customer service within 30 days of delivery for instructions and a shipping label.
- Curology does not offer a pause or temporary suspension option for subscriptions.
- If you signed up for a Curology free trial, you must cancel before the trial period ends to avoid being charged for a full month’s subscription.
- Curology does not accept cancellation requests over the phone.
- If you have already been charged for the next month’s subscription, you will not receive a refund for that payment.
- You can cancel your Curology subscription at any time without penalty, but you will not receive a refund for any remaining time in a subscription period.