Are you ready to cancel your WW membership? Whether you’ve changed your mind, reached your weight loss goal, or want to try a different program, cancelling your WW membership shouldn’t be complicated. In this article, we’ll show you the easy way to cancel your WW membership.
How to Cancel WW Membership
There are various ways to cancel your WW membership, depending on how you signed up and how you prefer to communicate with WW. Below are the most common methods to cancel your WW membership:
The quickest and easiest way to cancel your WW membership is online. Here’s how:
- Log in to your WW account at www.weightwatchers.com.
- Click on the profile icon and select “Account Settings”.
- Scroll down and click “Cancel My Account”.
- Follow the prompts to complete your cancellation.
Note that if you signed up for a WW Digital subscription through your Apple or Google Play account, you’ll need to cancel your subscription through your account settings on the respective app store.
Cancel by Phone
If you prefer to cancel your WW membership by phone, you can call the WW customer service team at 1-800-651-6000. The team is available Monday through Friday from 9am to 6pm ET, and Saturday from 10am to 6pm ET. Be prepared to provide your name, address, and member ID number.
Cancel by Email
Cancel by Mail
If you prefer to cancel your WW membership by mail, you can send a letter to WW International, Inc., Attn: Legal Department/Cancellation, 675 Sixth Avenue, 6th Floor, New York, NY 10010. Make sure to include your name, address, and member ID number.
What Happens After You Cancel Your WW Membership?
After you cancel your WW membership, you’ll lose access to the WW resources, programs, and tools. If you signed up for a Digital membership, you’ll lose access to the WW app and website. If you signed up for a Workshop + Digital membership, you’ll lose access to the workshops and Digital tools.
If you want to reactivate your membership in the future, you can sign up again at any time. Keep in mind that if you register with a different email address or credit card, you might not be able to access your previous data or history.
Common Questions and Answers
- How do I know if I’m still on a free trial?
- Can I cancel my WW membership anytime?
- Can I get a refund if I cancel my membership early?
- Do I need to cancel WW separately if I signed up through a third party app store?
- What happens to my progress data if I cancel my WW membership?
If you’re not sure whether your free trial has ended and you’ve been charged for a subscription, you can check your payment history in your account settings or contact the WW customer service team for assistance.
Yes, you can cancel your WW membership anytime, without penalty or fee.
WW doesn’t offer refunds for early cancellations, but you can still use your membership until the end of your current payment cycle.
If you joined WW through a third-party app store, such as Apple, Google Play, or Amazon, you’ll need to cancel your subscription through the respective app store.
If you cancel your WW membership, you’ll lose access to your progress data, history, and tracking. Make sure to export or save your data before cancelling your membership.
Cancelling your WW membership doesn’t have to be a difficult task. You can choose to cancel online, through email, by phone, or by mail. Keep in mind that you’ll lose access to your WW resources and tools after cancelling your membership. If you have any additional questions or concerns, you can contact the WW customer service team for assistance.